Privacy Policy
How Chapter Partner handles personal information submitted through this website and generated when people use it.
Effective date: August 23, 2026 • Last updated: August 23, 2026
Important: This policy covers the public ChapterPartner.com marketing website. A separate client agreement or data-processing agreement may govern information Chapter Partner processes while delivering services for a client chapter.
Scope
This Privacy Policy applies when you visit ChapterPartner.com, submit a contact or website-review request, request a consultation, communicate with us about services, or otherwise interact with the public website.
It does not automatically govern a client chapter’s own website, member database, event platform, mobile app, payment provider, or parent-association system. Those organizations determine their own privacy practices unless a written agreement expressly makes Chapter Partner responsible for specific processing.
Who controls your information
Chapter Partner determines why and how personal information submitted through this marketing website is used and is therefore the controller for that processing where applicable law uses that term.
Privacy requests may be submitted through the Contact page. Before publication, the business should confirm and add its full registered legal name, physical or registered address, registration number where applicable, and a dedicated privacy email address.
Information we collect
Information you provide
- Identity and contact details, such as your name, work email, organization, chapter, and board role.
- Inquiry details, such as the service, monthly plan, timeline, chapter size, association, preferred meeting availability, current website URL, and message you submit.
- Communications and records of our correspondence.
- Information supplied during discovery or a website review, subject to the scope agreed with you.
Information generated when you use the website
- Basic technical and security information, such as IP address, browser, device type, operating system, requested URL, referring page, timestamps, and server logs.
- Cookie or similar-technology information where such tools are enabled. See the Cookie Policy.
- Analytics information about visits and interactions, but only where an analytics tool is configured and any required consent has been obtained.
Do not submit passwords, payment-card information, confidential member records, sensitive vulnerability details, or special-category personal data through ordinary website forms.
How we use information
| Purpose | Typical information |
|---|---|
| Respond to inquiries and coordinate meetings | Contact, organization, role, availability, and message details |
| Assess fit and prepare proposals | Website, chapter size, requirements, service interest, and communications |
| Provide a requested website review | Public website URL, identified concerns, and agreed review information |
| Operate, secure, and troubleshoot the website | Server logs, IP address, browser, device, request, error, and security signals |
| Measure and improve the website | Analytics and interaction information where lawfully enabled |
| Maintain business and legal records | Inquiries, proposals, consents, contracts, and correspondence |
| Protect rights and comply with law | Information relevant to a legal obligation, dispute, fraud, abuse, or security incident |
We do not use inquiry information for unrelated purposes without an appropriate basis and notice.
Legal bases
Where the GDPR, UK GDPR, or similar law requires a legal basis, processing may rely on:
- Steps requested before a contract: responding to a service inquiry, evaluating requirements, arranging a consultation, or preparing a proposal.
- Contract: administering an agreement and delivering requested services.
- Legitimate interests: operating and securing the website, preventing abuse, managing business communications, improving services, and establishing or defending legal claims, balanced against your rights.
- Consent: non-essential cookies, optional analytics or marketing communications where consent is required. Consent may be withdrawn prospectively.
- Legal obligation: complying with applicable accounting, tax, court, regulatory, or other legal requirements.
How information is shared
Information may be disclosed only as reasonably necessary to:
- Hosting, infrastructure, security, email, form, scheduling, analytics, backup, and professional-service providers acting under appropriate terms.
- Authorized personnel and contractors who need the information for the stated purpose.
- Authorities, courts, advisers, or other parties where required by law or reasonably necessary to protect rights, security, or users.
- A purchaser, successor, or adviser involved in a genuine financing, reorganization, merger, sale, or transfer, subject to appropriate confidentiality and legal requirements.
Chapter Partner does not sell personal information for money. If a future advertising or data practice is legally treated as a “sale,” “sharing,” or targeted advertising, this policy and the required opt-out controls must be updated before that practice begins.
Before publication, document the actual vendors used for Joomla hosting, form delivery, email, scheduling, analytics, consent management, backups, and security. Add a processor list or make it available on request.
International transfers
Website and service providers may process information in countries other than your own. Where required, Chapter Partner uses an applicable transfer mechanism and supplementary safeguards, such as an adequacy decision, standard contractual clauses, or another legally recognized method. The actual hosting locations and vendor transfer arrangements must be confirmed before publication.
How long information is kept
Information is retained only as long as reasonably necessary for the purpose collected, including follow-up, service delivery, security, dispute resolution, and legal or accounting obligations. Retention considers the nature and sensitivity of the information, risk, relationship status, limitation periods, and mandatory recordkeeping.
Unsuccessful or inactive sales inquiries should be deleted or anonymized under a documented retention schedule unless continued retention is justified. Server logs, consent records, contracts, and accounting records may have different periods. Exact operational periods must be added after the business retention schedule and vendor settings are confirmed.
Your privacy rights
Depending on your location and the circumstances, you may have rights to:
- Receive information about processing and request access.
- Correct inaccurate or incomplete information.
- Request deletion or restriction in qualifying circumstances.
- Object to processing based on legitimate interests or to direct marketing.
- Withdraw consent prospectively.
- Receive certain information in a portable format.
- Complain to the data-protection or privacy authority where you live or work.
- Appeal a refusal where applicable law provides that right.
Submit a request through the Contact page and state that it concerns privacy. We may request proportionate information to verify identity and authority. Rights are not absolute, and lawful exceptions may apply.
Cookies and browser controls
Strictly necessary technologies may operate without optional consent where permitted. Non-essential analytics, preference, advertising, or similar technologies should remain disabled until valid consent is obtained where required. You can manage available choices through the website’s cookie control and browser settings. See the Cookie Policy.
Children
This business website is intended for adult chapter leaders and professional-association stakeholders, not children. We do not knowingly solicit personal information from children through the website. Contact us if you believe a child has provided information so the situation can be reviewed.
Security
Chapter Partner uses administrative, technical, and organizational safeguards appropriate to the information and risk. No website, transmission, provider, or storage method can be guaranteed completely secure. Do not use ordinary forms or email for passwords or highly sensitive information.
External links
The website may link to chapter, association, payment, event, scheduling, social-media, or other third-party services. Their privacy practices are governed by their own notices, not this policy.
Policy changes
This policy may be updated to reflect changes in services, technology, vendors, or law. The revised version will show a new “Last updated” date. Material changes may receive additional notice where appropriate or required.
Contact and complaints
Submit privacy questions or requests through the Contact page. Identify the request as “Privacy” and provide enough non-sensitive information for us to locate the relevant record.
If applicable privacy law gives you the right to complain, you may contact your local supervisory authority. Individuals in Denmark may contact Datatilsynet. Individuals elsewhere may contact the authority responsible for their location.